Our expert faculty and staff teach programs that are open to anyone looking to expand their business horizons. Programs offered range from intensive week-long sessions to morning Business and Bagels sessions.
A four-week Certificate Course in Railway Management for mid-level and senior managers who show potential for professional growth and leadership development from the railroad industry and its suppliers
The Business Process Management Boot Camp is a five-day seminar that is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge. The skills delivered in this seminar can be applied in manufacturing, service, health care and public sector organizations.
Areas of Expertise: • Management • Industry specific Dates: Unit 1: Sept. 9-October 14, 2017 Other Units offered: Unit 2: Oct. 21- Dec. 2, 2017, Unit 3: Jan 6 - Feb. 10 2018 Unit 4: Feb. 17-Mar. 24, 2018 Objectives • The Nursing Home Administration Program offers 144 clock-hours of…
This two-day program is targeted at senior managers who are interested in expanding their knowledge of finance and the role of financial choices and financial metrics in strategic decision-making and value-creation.
Develop a strategy to protect and retain your assets from turnover and retirement.
This session will focus on how to reduce conflict between generational preferences as it relates to communication in the workplace.
This briefing will demonstrate the steps to successful culture change using a case study from an electric utility that transformed itself from traditional, command-and-control silos to a participative culture showe team members understand how cross-functional processes serve customers and fulfill their mission.
Railway Operations
This program will help you understand the difference between cash flow and income statement and will improve your understanding of basic financial data.
This eight-session certificate program, spread over two months on Wednesdays, is designed to provide key insights into the latest value chain management strategies and practices.
This program will explore the process of strategic decision making and will aim to identify issues that both impede and improve the likelihood of decision success.
Michigan State University’s Business Process Management Certificate is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge. Via three classroom modules, it provides tools and techniques you need to transform operations to reduce costs, slash service and/or cycle times, increase capacity and provide a better customer experience. This certificate series also includes three e-learning modules that deliver traditional process improvement knowledge (Lean, Six Sigma) and cutting edge BPM techniques.
Learn the essentials of Business Process Management through these three two-hour webinars.
This two-day program will help to develop your critical thinking ability and maximize reasoning effectiveness.
This session will review classic studies of disruptive innovation.
Railway Engineering and Technology
In this interactive two-day program, you will develop and practice techniques for communicating as a leader.
This practical, how-to-do-it seminar will arm you with the knowledge you need to analyze the way your organization really operates, to identify opportunities for dramatic improvement and to implement process changes that will have immediate impact on quality, customer service, productivity and financial performance.
Areas of Expertise: Management Industry specific Dates: Unit 2: Oct. 21 - December 2, 2017 Unit 3: Jan 6 - Feb. 10, 2018 Unit 4: Feb. 17 -Mar. 24, 2018 Objectives The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To…
This program is ideal for emerging women leaders and will provide a model to brand and position yourself for advancement in your organization.
Enhance your negotiation skills, improve your ability to influence and manage conflict.
This program is ideal for emerging women leaders and will provide a model to brand and position yourself for advancement in your organization.
Learn how to create better member/customer experiences and build long-term relationships through measuring and improving processes.
This two-day program will improve your understanding of your natural leadership style and how to maximize effectiveness of your team.
Railway Regulation, Safety & The Industry (RMCP 204)
This is a motivational session designed to inspire participants to achieve maximum performance both individually and in a team setting.
This seminar will arm you classic process improvement skills (SPC, Lean, Six Sigma) and creative redesign techniques so you are able to deliver both continuous improvement and breakthrough solutions for your organization.
This seminar will arm you with process redesign tools and a roadmap to determine which process and technology changes will have the most impact on customer/member satisfaction, retention and service quality. Act now. Enroll a team of key leaders today.
Transformative customer experience programs go far beyond automating for cost reduction and reinventing processes for improved customer satisfaction. They are the intersection of strategic marketing, out-of-the-box thinking and operational innovation. This two-day program will help your organization bring together innovators, process owners and technology experts to transform the customer experience and generate dramatic growth.
Areas of Expertise: Management Industry specific Dates: Unit 3: Jan 6 - Feb. 10, 2018 Unit 4: Feb. 17 - Mar. 24, 2018 Objectives The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock…
This session will provide several simple and effective means for employers to lower employee stressors while increasing employee motivation and productivity.
This session will provide an introduction to using loyalty program data to analyze your customer base to drive business decisions.
Areas of Expertise: Management Industry specific Dates: Unit 4: Feb. 17 - Mar. 24, 2018 Objectives The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%) and pass a comprehensive final exam for each…
This program is targeted for healthcare professionals and is designed to sustain your organization in the future and provide you with the knowledge you need to enhance your leadership role at your healthcare organization.
This session will identify ways to connect with current customers to satisfy their needs, increase loyalty, generate positive word of mouth, and ultimately increase sales, profits, and increase your customer base.
This program is targeted for healthcare professionals and is designed to sustain your organization in the future and provide you with the knowledge you need to enhance your leadership role at your healthcare organization.
This program will help you understand the difference between cash flow and income statement and will improve your understanding of basic financial data.
This is among the oldest and most prestigious logistics and supply chain management seminars in the world designed for experienced executives and functional managers concerned with design and execution of global supply chains.
This is among the oldest and most prestigious purchasing and supply chain management seminars in the world designed for experienced executives and functional leaders concerned with designing and executing state-of-the-art purchasing strategies (includes both faculty and industry executive speakers).
This program will help you understand the difference between cash flow and income statement and will improve your understanding of basic financial data.
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