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Open Programs

Our expert faculty and staff teach programs that are open to anyone looking to expand their business horizons. Programs offered range from intensive week-long sessions to morning Business and Bagels sessions.

Jan
01

Effective Communication in the Municipal Environment

January 1, 2020 - December 31, 2020 | All Day

This self-paced, online program consists of five lessons that focus on the full range of knowledge and skills needed to communicate within the municipal environment. 

Jan
01

Maintenance Management in the Water/Wastewater Field

January 1, 2020 - December 31, 2020 | All Day

This self-paced, online program consists of five lessons that focus on the management of a maintenance department, program or function within the water/wastewater industry.

Jan
01

Supervisory Management in the Water/Wastewater Field

January 1, 2020 - December 31, 2020 | All Day

This self-paced, online program consists of seven lessons about key management and supervisory principles specifically designed for supervisory management in the water/wastewater field.

Jan
16

West Michigan Supply Chain Management Certificate Series

January 16, 2020 - December 10, 2020 | 2:00 pm - 5:30 pm

This program, ideally suited for people in West Michigan, is designed to provide strategic and operational understanding of the integrated supply chain (includes a participant project designed to generate tangible returns).

Feb
15

Nursing Home Administration (Unit 4)

February 15, 2020 - March 21, 2020 | All Day

The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).

Mar
02

Healthcare Leadership Academy

March 2, 2020 - April 1, 2020 | All Day

This program is targeted for healthcare professionals and is designed to sustain your organization in the future and provide you with the knowledge you need to enhance your leadership role at your healthcare organization.

Mar
10

CXM Professional Development Series (Troy Cohort)

March 10, 2020 - March 12, 2020 | 8:00 am - 5:00 pm

This series is designed to provide participants with practical insights and the tools necessary to address what is quickly becoming an imperative for success in today’s competitive business world—effectively designing and managing the customer experience.

Mar
17

Business Process Management Certificate Series

March 17, 2020 - May 21, 2020 | 9:00 am - 4:30 pm

Michigan State University’s Business Process Management Certificate is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge. Via three classroom modules, it provides tools and techniques you need to transform operations to reduce costs, slash service and/or cycle times, increase capacity and provide a better customer experience. This certificate series also includes three e-learning modules that deliver traditional process improvement knowledge (Lean, Six Sigma) and cutting edge BPM techniques.

Mar
17

Process Modeling, Analysis, and Redesign

March 17, 2020 - March 18, 2020 | 9:00 am - 4:30 pm

This practical, how-to-do-it seminar will arm you with the knowledge you need to analyze the way your organization really operates, to identify opportunities for dramatic improvement and to implement process changes that will have immediate impact on quality, customer service, productivity and financial performance.

Mar
18

Business and Bagels: Strategic Message Development

March 18, 2020 | 7:30 am - 9:15 am

This session provides a model for designing effective marketing communication, along with ideas about topics such as conducting effective stakeholder analysis, setting outcome parameters, designing messages and engaging your audience.

Apr
15

Measuring and Improving Processes

April 15, 2020 - April 16, 2020 | 9:00 am - 4:30 pm

Learn how to create better member/customer experiences and build long-term relationships through measuring and improving processes.

May
03

Supply Chain Logistics Management Executive Seminar

May 3, 2020 - May 8, 2020 | All Day

This is among the oldest and most prestigious logistics and supply chain management seminars in the world designed for experienced executives and functional managers concerned with design and execution of global supply chains.

May
20

Business and Bagels: Leveraging Social Media to Build Brand Loyalty

May 20, 2020 | 7:30 am - 9:15 am

Tapping into your social media market and communicating with followers is no longer an option – it is a requirement. Aggressively cultivating customers on Facebook, Twitter, Instagram and other social media platforms is a critical way to create loyal customers and brand followers who continue to purchase your products and services and act as your brand ambassadors.

May
20

Process Transformation

May 20, 2020 - May 21, 2020 | 9:00 am - 4:30 pm

This seminar will arm you classic process improvement skills (SPC, Lean, Six Sigma) and creative redesign techniques so you are able to deliver both continuous improvement and breakthrough solutions for your organization.

May
31

Purchasing and Supply Chain Management Executive Seminar

May 31, 2020 - June 5, 2020 | All Day

This is among the oldest and most prestigious purchasing and supply chain management seminars in the world designed for experienced executives and functional leaders concerned with designing and executing state-of-the-art purchasing strategies (includes both faculty and industry executive speakers).

Jun
10

Agile Project Management

June 10, 2020 | 9:00 am - 4:30 pm

Introduce new habits into your culture by adopting an Agile mindset

Jun
11

Leadership and Communication Skills for Project Managers

June 11, 2020 - June 12, 2020 | 9:00 am - 4:30 pm

Leadership and Communication Skills for Project Managers explores the guidance techniques, communication styles, and motivational methods needed for successful project management and organizational leadership.

Sep
01

Radical Dialogue for Medical Professionals

September 1, 2020 - September 30, 2020 | 9:45 am - 5:00 pm

Radical Dialogue for Medical Professionals is a program designed by the Broad College of Business to empower healthcare providers as they overcome barriers, take action, and embrace creative risk.

Sep
15

Finance for Executives

September 15, 2020 - September 16, 2020 | 8:30 am - 5:00 pm

This two-day program is targeted at senior managers who are interested in expanding their knowledge of finance and the role of financial choices and financial metrics in strategic decision-making and value-creation.

Oct
07

Critical Thinking Skills in Business

October 7, 2020 - October 8, 2020 | 8:30 am - 5:00 pm

This two-day program will help to develop your critical thinking ability and maximize reasoning effectiveness.

Oct
21

Power, Influence, and Negotiation

October 21, 2020 - October 22, 2020 | 8:30 am - 5:00 pm

Enhance your negotiation skills, improve your ability to influence and manage conflict.