Our expert faculty and staff teach programs that are open to anyone looking to expand their business horizons. Programs offered range from intensive week-long sessions to morning Business and Bagels sessions.
This self-paced, online program consists of five lessons that focus on the full range of knowledge and skills needed to communicate within the municipal environment.
This self-paced, online program consists of five lessons that focus on the management of a maintenance department, program or function within the water/wastewater industry.
This self-paced, online program consists of seven lessons about key management and supervisory principles specifically designed for supervisory management in the water/wastewater field.
A four-week Certificate Course in Railway Management for mid-level and senior managers who show potential for professional growth and leadership development from the railroad industry and its suppliers
This hands-on, three-day program, developed in conjunction with the National Association of State Procurement Officials, is designed to guide senior procurement leaders from state government through a structured process for determining gaps and establishing a vision and plan to address the long-term needs of their organizations.
2018-19 Nursing Home Administration Program: Unit 1
A 90 minute free briefing on Establishing a Process Culture
A 60-Minute briefing on Managing Knowledge as an Asset
This eight-session certificate program, spread over two months on Wednesdays, is designed to provide key insights into the latest value chain management strategies and practices.
Certificate series consisting of four one day modules to infuse knowledge of the customer into its people, processes and strategy.
This one day program will help you to see your business through your customer's eyes and understand the principles of design thinking in a business.
Railway Operations
Michigan State University’s Business Process Management Certificate is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge. Via three classroom modules, it provides tools and techniques you need to transform operations to reduce costs, slash service and/or cycle times, increase capacity and provide a better customer experience. This certificate series also includes three e-learning modules that deliver traditional process improvement knowledge (Lean, Six Sigma) and cutting edge BPM techniques.
Learn the essentials of Business Process Management through these three two-hour webinars.
This program will help you understand the difference between cash flow and income statement and will improve your understanding of basic financial data.
This two-day program will help to develop your critical thinking ability and maximize reasoning effectiveness.
This practical, how-to-do-it seminar will arm you with the knowledge you need to analyze the way your organization really operates, to identify opportunities for dramatic improvement and to implement process changes that will have immediate impact on quality, customer service, productivity and financial performance.
This session provide tips and tools to build your network.
In this interactive two-day program, you will develop and practice techniques for communicating as a leader.
Evolving Role of the Process Manager addresses the challenge of enterprise process management from both the organizational and personal perspective. It delivers skills and techniques needed to make process excellence a sustainable asset.
2018-19 Nursing Home Administration Program: Unit 2
This program is ideal for emerging women leaders and will provide a model to brand and position yourself for advancement in your organization.
This two-day program is targeted at senior managers who are interested in expanding their knowledge of finance and the role of financial choices and financial metrics in strategic decision-making and value-creation.
Enhance your negotiation skills, improve your ability to influence and manage conflict.
Railway Regulation, Safety & The Industry (RMCP 204)
Learn how to create better member/customer experiences and build long-term relationships through measuring and improving processes.
This program is ideal for emerging women leaders and will provide a model to brand and position yourself for advancement in your organization.
Develop a strategy to protect and retain your assets from turnover and retirement.
This seminar will help your organization link strategy and process, so your company can convert operational process excellence into distinct strategic advantages that yield a lasting competitive edge.
This seminar will arm you classic process improvement skills (SPC, Lean, Six Sigma) and creative redesign techniques so you are able to deliver both continuous improvement and breakthrough solutions for your organization.
2018-19 Nursing Home Administration Program: Unit 3
In this workshop, we will explore sources of cultural misunderstandings and strategies for overcoming them.
This program, ideally suited for people in West Michigan, is designed to provide strategic and operational understanding of the integrated supply chain (includes a participant project designed to generate tangible returns).
2018-19 Nursing Home Administration Program: Unit 4
This program is targeted for healthcare professionals and is designed to sustain your organization in the future and provide you with the knowledge you need to enhance your leadership role at your healthcare organization.
This program is targeted for healthcare professionals and is designed to sustain your organization in the future and provide you with the knowledge you need to enhance your leadership role at your healthcare organization.
A four-week Certificate Course in Railway Management for mid-level and senior managers who show potential for professional growth and leadership development from the railroad industry and its suppliers
Railway Regulation, Safety & The Industry (RMCP 301)
Railway Business Administration & Leadership
Railway Engineering and Technology
Railway Operations
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