Our expert faculty and staff teach programs that are open to anyone looking to expand their business horizons. Programs offered range from intensive week-long sessions to morning Business and Bagels sessions.
This self-paced, online program consists of five lessons that focus on the full range of knowledge and skills needed to communicate within the municipal environment.
This self-paced, online program consists of five lessons that focus on the management of a maintenance department, program or function within the water/wastewater industry.
This self-paced, online program consists of seven lessons about key management and supervisory principles specifically designed for supervisory management in the water/wastewater field.
This program, ideally suited for people in West Michigan, is designed to provide strategic and operational understanding of the integrated supply chain (includes a participant project designed to generate tangible returns).
A four-week Certificate Course in Railway Management for mid-level and senior managers who show potential for professional growth and leadership development from the railroad industry and its suppliers
This hands-on, three-day program, developed in conjunction with the National Association of State Procurement Officials, is designed to guide senior procurement leaders from state government through a structured process for determining gaps and establishing a vision and plan to address the long-term needs of their organizations.
A 90-Minute Management LIVE Webinar (No Charge) IT Transformations and process re-engineering projects are long, arduous, and expensive endeavors that can yield dramatic operational improvement. But what happens when the dust clears? Does your organization manage its processes to maintain and extend excellence? Or does process documentation go onto the…
A free 60-minute management briefing on the customer experience.
The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).
Railway Engineering and Technology
This program is designed to provide participants with the knowledge and tools required to direct the sales function strategically.
This program will help you understand the difference between cash flow and income statement and will improve your understanding of basic financial data.
Railway Regulation, Safety & The Industry (RMCP 301)
Michigan State University’s Business Process Management Certificate is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge. Via three classroom modules, it provides tools and techniques you need to transform operations to reduce costs, slash service and/or cycle times, increase capacity and provide a better customer experience. This certificate series also includes three e-learning modules that deliver traditional process improvement knowledge (Lean, Six Sigma) and cutting edge BPM techniques.
This practical, how-to-do-it seminar will arm you with the knowledge you need to analyze the way your organization really operates, to identify opportunities for dramatic improvement and to implement process changes that will have immediate impact on quality, customer service, productivity and financial performance.
This two-day program will help to develop your critical thinking ability and maximize reasoning effectiveness.
The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).
This program is ideal for emerging women leaders in any organization or sector.
Enhance your negotiation skills, improve your ability to influence and manage conflict.
Railway Operations
In this interactive two-day program, you will develop and practice techniques for communicating as a leader.
Learn how to create better member/customer experiences and build long-term relationships through measuring and improving processes.
Develop a strategy to protect and retain your assets from turnover and retirement.
This seminar will arm you classic process improvement skills (SPC, Lean, Six Sigma) and creative redesign techniques so you are able to deliver both continuous improvement and breakthrough solutions for your organization.
The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).
This program, ideally suited for people in West Michigan, is designed to provide strategic and operational understanding of the integrated supply chain (includes a participant project designed to generate tangible returns).
Railway Motive Power and Alternative Propulsion
The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).
A four-week Certificate Course in Railway Management for mid-level and senior managers who show potential for professional growth and leadership development from the railroad industry and its suppliers
