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Open Programs

Our expert faculty and staff teach programs that are open to anyone looking to expand their business horizons. Programs offered range from intensive week-long sessions to morning Business and Bagels sessions.

Jan
01

Effective Communication in the Municipal Environment

January 1, 2019 - December 31, 2019 | All Day

This self-paced, online program consists of five lessons that focus on the full range of knowledge and skills needed to communicate within the municipal environment. 

Jan
01

Maintenance Management in the Water/Wastewater Field

January 1, 2019 - December 31, 2019 | All Day

This self-paced, online program consists of five lessons that focus on the management of a maintenance department, program or function within the water/wastewater industry.

Jan
01

Supervisory Management in the Water/Wastewater Field

January 1, 2019 - December 31, 2019 | All Day

This self-paced, online program consists of seven lessons about key management and supervisory principles specifically designed for supervisory management in the water/wastewater field.

Jan
17

West Michigan Supply Chain Management Certificate Series

January 17, 2019 - December 5, 2019 | 2:00 pm - 5:30 pm

This program, ideally suited for people in West Michigan, is designed to provide strategic and operational understanding of the integrated supply chain (includes a participant project designed to generate tangible returns).

Aug
11

NASPO Executive Development Leadership Program

August 11, 2019 - August 14, 2019 | All Day

This hands-on, three-day program, developed in conjunction with the National Association of State Procurement Officials, is designed to guide senior procurement leaders from state government through a structured process for determining gaps and establishing a vision and plan to address the long-term needs of their organizations. 

Aug
21

Sustaining Operational Excellence

August 21, 2019 | 10:00 am - 11:30 am

A 90-Minute Management LIVE Webinar (No Charge) IT Transformations and process re-engineering projects are long, arduous, and expensive endeavors that can yield dramatic operational improvement. But what happens when the dust clears? Does your organization manage its processes to maintain and extend excellence? Or does process documentation go onto the…

Sep
07

Nursing Home Administration (Unit 1)

September 7, 2019 - October 12, 2019 | All Day

The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).

Sep
12

CXM Professional Development Series

September 12, 2019 - October 17, 2019 | All Day

This program is designed to provide participants with the knowledge and tools required to direct the sales function strategically.

Sep
25

Finance For the Non-Financial Manager

September 25, 2019 | 8:30 am - 5:00 pm

This program will help you understand the difference between cash flow and income statement and will improve your understanding of basic financial data.

Oct
08

Business Process Management Certificate Series

October 8, 2019 - December 12, 2019 | All Day

Michigan State University’s Business Process Management Certificate is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge. Via three classroom modules, it provides tools and techniques you need to transform operations to reduce costs, slash service and/or cycle times, increase capacity and provide a better customer experience. This certificate series also includes three e-learning modules that deliver traditional process improvement knowledge (Lean, Six Sigma) and cutting edge BPM techniques.

Oct
08

Process Modeling, Analysis, and Redesign

October 8, 2019 - October 9, 2019 | 9:00 am - 4:30 pm

This practical, how-to-do-it seminar will arm you with the knowledge you need to analyze the way your organization really operates, to identify opportunities for dramatic improvement and to implement process changes that will have immediate impact on quality, customer service, productivity and financial performance.

Oct
09

Critical Thinking Skills in Business

October 9, 2019 - October 10, 2019 | 8:30 am - 5:00 pm

This two-day program will help to develop your critical thinking ability and maximize reasoning effectiveness.

Oct
19

Nursing Home Administration (Unit 2)

October 19, 2019 - December 7, 2019 | All Day

The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).

Oct
23

Power, Influence and Negotiation

October 23, 2019 - October 24, 2019 | 8:30 am - 5:00 pm

Enhance your negotiation skills, improve your ability to influence and manage conflict.

Nov
19

Measuring and Improving Processes

November 19, 2019 - November 20, 2019 | 9:00 am - 4:30 pm

Learn how to create better member/customer experiences and build long-term relationships through measuring and improving processes.

Dec
11

Process Transformation: Improving and Innovating Performance

December 11, 2019 - December 12, 2019 | 9:00 am - 4:30 pm

This seminar will arm you classic process improvement skills (SPC, Lean, Six Sigma) and creative redesign techniques so you are able to deliver both continuous improvement and breakthrough solutions for your organization.

Jan
04

Nursing Home Administration (Unit 3)

January 4, 2020 - February 8, 2020 | All Day

The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).

Jan
16

West Michigan Supply Chain Management Certificate Series

January 16, 2020 - December 10, 2020 | 2:00 pm - 5:30 pm

This program, ideally suited for people in West Michigan, is designed to provide strategic and operational understanding of the integrated supply chain (includes a participant project designed to generate tangible returns).

Feb
15

Nursing Home Administration (Unit 4)

February 15, 2020 - March 21, 2020 | All Day

The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).