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Open Programs

Our expert faculty and staff teach programs that are open to anyone looking to expand their business horizons. Programs offered range from intensive week-long sessions to morning Business and Bagels sessions.


Effective Communication in the Municipal Environment

November 13, 2017 - December 31, 2019 | All Day

This self-paced, online program consists of five lessons that focus on the full range of knowledge and skills needed to communicate within the municipal environment. 


Maintenance Management in the Water/Wastewater Field

November 13, 2017 - December 31, 2019 | All Day

This self-paced, online program consists of five lessons that focus on the management of a maintenance department, program or function within the water/wastewater industry.


Supervisory Management in the Water/Wastewater Field

November 13, 2017 - December 31, 2019 | All Day

This self-paced, online program consists of seven lessons about key management and supervisory principles specifically designed for supervisory management in the water/wastewater field.


NASPO Executive Development Leadership Program

August 27, 2018 - August 29, 2018 | All Day

This hands-on, three-day program, developed in conjunction with the National Association of State Procurement Officials, is designed to guide senior procurement leaders from state government through a structured process for determining gaps and establishing a vision and plan to address the long-term needs of their organizations. 


Mid-Michigan Value Chain Certificate Program

September 19, 2018 - November 7, 2018 | 2:00 pm - 6:00 pm

This eight-session certificate program, spread over two months on Wednesdays, is designed to provide key insights into the latest value chain management strategies and practices.


Business Process Management Certificate Series

September 25, 2018 - November 30, 2018 | All Day

Michigan State University’s Business Process Management Certificate is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge. Via three classroom modules, it provides tools and techniques you need to transform operations to reduce costs, slash service and/or cycle times, increase capacity and provide a better customer experience. This certificate series also includes three e-learning modules that deliver traditional process improvement knowledge (Lean, Six Sigma) and cutting edge BPM techniques.


Finance For the Non-Financial Manager

September 26, 2018 | 8:30 am - 5:00 pm

This program will help you understand the difference between cash flow and income statement and will improve your understanding of basic financial data.


Critical Thinking Skills in Business

October 4, 2018 - October 5, 2018 | 8:30 am - 5:00 pm

This two-day program will help to develop your critical thinking ability and maximize reasoning effectiveness.


Process Mapping & Analysis

October 15, 2018 - October 16, 2018 | 9:00 am - 4:30 pm

This practical, how-to-do-it seminar will arm you with the knowledge you need to analyze the way your organization really operates, to identify opportunities for dramatic improvement and to implement process changes that will have immediate impact on quality, customer service, productivity and financial performance.


Evolving Role of the Process Manager

October 18, 2018 | 9:00 am - 4:30 pm

Evolving Role of the Process Manager addresses the challenge of enterprise process management from both the organizational and personal perspective.  It delivers skills and techniques needed to make process excellence a sustainable asset. 


Finance For Executives

October 25, 2018 - October 26, 2018 | 8:30 am - 5:00 pm

This two-day program is targeted at senior managers who are interested in expanding their knowledge of finance and the role of financial choices and financial metrics in strategic decision-making and value-creation.


Power, Influence and Negotiation

November 7, 2018 - November 8, 2018 | 8:30 am - 5:00 pm

Enhance your negotiation skills, improve your ability to influence and manage conflict.


Measuring and Improving Processes

November 13, 2018 - November 14, 2018 | 9:00 am - 4:30 pm

Learn how to create better member/customer experiences and build long-term relationships through measuring and improving processes.


Strategic Planning: A Process-Based Competition

December 12, 2018 | 9:00 am - 4:30 pm

This seminar will help your organization link strategy and process, so your company can convert operational process excellence into distinct strategic advantages that yield a lasting competitive edge. 


Process Transformation: Improving and Innovating Performance

December 13, 2018 - December 14, 2018 | 9:00 am - 4:30 pm

This seminar will arm you classic process improvement skills (SPC, Lean, Six Sigma) and creative redesign techniques so you are able to deliver both continuous improvement and breakthrough solutions for your organization.


West Michigan Supply Chain Management Certificate Series

January 17, 2019 - December 5, 2019 | 2:00 pm - 5:30 pm

This program, ideally suited for people in West Michigan, is designed to provide strategic and operational understanding of the integrated supply chain (includes a participant project designed to generate tangible returns).

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