Skip to main content

Michigan State University masthead

Marketing & Sales

May
22

Transforming the Customer Experience: Building Lifelong Customer Relationships through Innovation

May 22, 2018 - May 23, 2018 | 8:30 am - 5:00 pm

Transformative customer experience programs go far beyond automating for cost reduction and reinventing processes for improved customer satisfaction. They are the intersection of strategic marketing, out-of-the-box thinking and operational innovation. This two-day program will help your organization bring together innovators, process owners and technology experts to transform the customer experience and generate dramatic growth.

Nov
07

Power, Influence and Negotiation

November 7, 2018 - November 8, 2018 | 8:30 am - 5:00 pm

Enhance your negotiation skills, improve your ability to influence and manage conflict.


Michigan State University

Contact Information Site Map Privacy Statement Site Accessibility
Call MSU: (517) 355-1855 Visit: msu.edu MSU is an affirmative-action, equal-opportunity employer. Notice of Nondiscrimination
SPARTANS WILL. © Michigan State University