Oct
17
Leadership through Communication Excellence and Critical Conversations
October 17, 2017 - October 18, 2017 | 8:30 am - 5:00 pm
In this interactive two-day program, you will develop and practice techniques for communicating as a leader.
Marketing & Sales
Nov
01
Power, Influence and Negotiation
November 1, 2017 - November 2, 2017 | 8:30 am - 5:00 pm
Enhance your negotiation skills, improve your ability to influence and manage conflict.
Dec
12
Transforming the Customer Experience: Building Lifelong Customer Relationships through Innovation
December 12, 2017 - December 13, 2017 | 8:30 am - 5:00 pm
Transformative customer experience programs go far beyond automating for cost reduction and reinventing processes for improved customer satisfaction. They are the intersection of strategic marketing, out-of-the-box thinking and operational innovation. This two-day program will help your organization bring together innovators, process owners and technology experts to transform the customer experience and generate dramatic growth.
