Oct
17
Leadership through Communication Excellence and Critical Conversations
October 17, 2017 - October 18, 2017 | 8:30 am - 5:00 pm
In this interactive two-day program, you will develop and practice techniques for communicating as a leader.
Marketing & Sales
Nov
01
Power, Influence and Negotiation
November 1, 2017 - November 2, 2017 | 8:30 am - 5:00 pm
Enhance your negotiation skills, improve your ability to influence and manage conflict.
Dec
12
Transforming the Customer Experience: Building Lifelong Customer Relationships through Innovation
December 12, 2017 - December 13, 2017 | 8:30 am - 5:00 pm
Transformative customer experience programs go far beyond automating for cost reduction and reinventing processes for improved customer satisfaction. They are the intersection of strategic marketing, out-of-the-box thinking and operational innovation. This two-day program will help your organization bring together innovators, process owners and technology experts to transform the customer experience and generate dramatic growth.
Mar
27
Inspired Innovation and Implementation
March 27, 2018 | 9:00 am - 5:00 pm
In this one-day program, you will learn about new tools and techniques to search for and encourage innovation in your organization, as well as the skills needed to build a business case and communicate your ideas effectively to ensure implementation.
May
02
Maximizing Sales Team Performance: Transitioning from Individual Contributor to Sales Team Leader
May 2, 2018 - May 3, 2018 | 9:00 am - 4:00 pm
This program is designed to build the skills that sales managers need to maximize organizational performance.
May
09
Strategic Sales Management: Building Competitive Advantage Through Value Creation
May 9, 2018 - May 10, 2018 | 9:00 am - 4:00 pm
This program is designed to provide participants with the knowledge and tools required to direct the sales function strategically.
