Essential of Process Management LIVE webinar – March 20, 22, and 27, 2018 (2 hours each)

March 20, 2018 - March 27, 2018 | 1:00 pm - 3:00 pm

Module 1: Core Concepts (March 20, 2018)

  1.  The Value Engine
  2. Managing Business Processes
  3. Business Process Maturity

Module 2: Operational Excellence (March 22, 2018)

  1. Improving Tactical Results
  2. The Three M’s of Process Improvement
  3. Sustaining Excellence

Module 3: Sustaining and Leveraging Process Excellence (March 27, 2018)

  1. Transformation
  2. Managing Across Silos
  3. Assessing Your Organization’s Maturity

Contact:

Sally Vescolani

vescolan@msu.edu

517.353.5661/800.356.5705

Cost:

$495

$395 – early bird discount (register before February 13, 2018)