Leadership and Communication for Managers


This program is offered live, online as an interactive virtual learning experience. If you have questions about the online delivery of this program, please reach out to us.

  • November 5, 2021 | 1 – 1:30 p.m. (Optional Pre-Session)
  • November 8, 2021 | 1 – 4:30 p.m.
  • November 9, 2021 | 1 – 4:30 p.m.
  • November 10, 2021 | 1 – 4:30 p.m.
  • November 11, 2021 | 1 – 4:30 p.m.


Turning Technical Expertise into Outstanding Business Results

Being a project manager requires a wide variety of technical skills. The effectiveness of those skills is extremely dependent upon your ability to motivate team members, liaise with key business decision-makers, and foster an environment in which change can thrive. This is why “Leadership” and “Communication” are at the top of every list of critical skills for project managers.

This interactive program explores various leadership styles, motivational techniques and other skill sets a leader needs to be successful not only on projects, but within the organization itself. It includes small group exercises, large group discussions, and instructor facilitation.

“This is, by far, the best training I have attended in my 25 years of professional training.”

– Ken Gottschack, Construction Project Manager, Michigan State University


  • Leadership and Management
    • The leadership map
    • Leveraging strengths and overcoming weaknesses
  • Communicating with Different Personality Types
    • Understanding your personality style
    • Effective communication with different audiences
    • Understanding other people’s perspectives
  • Project Team Roles and Effectiveness
    • The RASCI(E) method
    • Adjusting leadership techniques as your team evolves
  • Motivation and Performance Maximization
    • Proven motivational methods
    • Providing feedback and guidance

“The material was applicable to different industries and created engaging discussion amongst attendees.”

– Nancy Hanley, Senior Project Manager, MESSA

Key Learning Objectives

During this program participants will be taught how to:

  • Use the leadership map to evaluate your strengths and weaknesses as a leader (versus as a manager)
  • Determine your personality and communicate effectively with different personality styles
  • Establish a cohesive team
  • Use the Spheres of Influence model to evaluate the way different people “see” the project
  • Adapt your leadership methods based on the specific situation and people
  • Clarify roles and responsibilities
  • Delegate tasks effectively, without resistance
  • Motivate superior team performance
  • Providing constructive, not destructive, feedback
  • Use your leadership ability to improve the success of your project

These learning outcomes will be achieved through faculty instruction, group discussions, and interactive exercise.

Who Should Attend?

You will benefit most from this program if you are a(n):

  • Project Manager or Team Leader
  • Team member who is moving into a team leadership position
  • Project Sponsor
  • Functional Manager
  • Executive with cross-functional responsibility
  • Member of the Project Management Office
  • Leader of a team that must implement a strategic initiative or critical process improvement
  • Candidate for the Program Management Professional (PgMP) certification

This workshop is ideal for teams of colleagues who have a common, cross-functional process on which to work.


“The instructor was knowledgeable, objective, professional, and receptive to the diverse audience of students. The structured and organizational material opened conversations and exchanges benefited the group. Cross-pollination was key.”

– Gus Siettas, Program Manager, OPS Consulting


Live, Online


$1,295, which includes instruction, all educational materials, web support and a certificate of completion

Cancellation Policy

Please see FAQ page.


Have a question? Click here for Frequently Asked Questions or contact us anytime at edp@broad.msu.edu or 517-353-8711.

Interested in group training? Please contact us at edp@broad.msu.edu.