Nursing Home Administration (Unit One) | LIVE, ONLINE

September 12, 2020 - October 17, 2020 | All Day

In light of public health considerations and in response to guidance from the CDC, State of Michigan and other organizations, we have made the decision to offer this program via live, online instruction on the current dates and times. We hope you will join us for this engaging and valuable program. If you have questions, please reach out to us.

Program Introduction

The standards and expectations for nursing home administrators continue to evolve and change. Not only must future administrators invest in developing their knowledge base, the ongoing global pandemic is presenting new challenges to those who care for our most vulnerable populations. The 2020-2021 Nursing Home Administration program has been redesigned to align with the latest licensure examination topics and issues. By enrolling in this program, you will prepare yourself for the complexities of becoming a nursing home administrator. We invite you to consider attending this highly-respected program.


Session 1 – Saturday, September 12, 2020
You will be introduced to the licensure application process for NHA, as well as state and federal requirements. Discussion will cover the real life challenges of practicing administrators and strategies to protect licensure. The session will close with self-examination of leadership and personality styles. These styles will be connected to characteristics and skills you need to lead a dynamic organization.

Session 2 – Saturday, September 19, 2020
This session will provide an overview of dealing effectively with complaints and effectively communicate in a positive way with all staff with emphasis on active listening. Ineffective management of employee concerns and the staff feeling of not “being heard” is a prime motivator for union activity. The session reviews the origin of unions, negotiating fair contracts and working effectively with unions.

Session 3 – Saturday, September 26, 2020
You will learn the difference between leadership and management – and how both are integral to daily operations. We identify the key positions and departments and their interdependence. We develop various organizational designs and

Session 4 – Saturday, October 3, 2020
This session will cover human resources operations, including effective interviewing, hiring, firing, just culture disciplinary action, setting wages, defining job classes, and wage hour ramifications. Additionally, the history, impact, and current status of Affirmative Action will be reviewed.

Session 5 – Saturday, October 10, 2020
We cover the types of legal issues that affect long term care, what ethics is and how it differs from law, case review of impactful long term care cases and advanced directives and end of life care planning. There is an extensive review of laws and issues that directly affect long term care operations.

Session 6 – Saturday, October 17, 2020
We will review the federal regulations from Centers for Medicare and Medicaid Services and the Office of the Inspector General. These agencies oversee the Residents’ Rights to Privacy (including HIPAA); quality assurance and the QA Privilege; and corporate compliance. We will also cover both requirements and best practices for Electronic Medical Records. Finally, we will close with discussion of other privacy issues in long-term care (“granny cams,” etc.)


The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%).

Classes run from 9 a.m. – 4 p.m. each Saturday.

Who Should Attend

Anyone interested in nursing home administration and those individuals currently involved in health care administration who wish to review and update their skills in the field.


$925 per unit